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GORDON HAS USED ZOUNDS HEARING AIDS IN THE PAST, MOSTLY HE WAS SATISFIED.

THEN THIS PASST YEAR HE FELT HE NEEDDED AN UPGRADE.

THIS IS WHEN THE PROBLEMS STARTED, HE HAS BEEN IN FOR ADJUSTMENTS EVERY 2 WEEKS. WE ARE SO DISSATIFIED, THAT WE WOULD LIKE OUR MONRY BACK. THERE ARE ALWAYS EXCUSES FOR WHY THE HEARING AID IS NOT FUNCTIONING.

TO MUCH EAR WAX OR WAX IN THE AID THEMSELVES. WE WERE TOLD TO HAVE OUR DOCTOR CLEAN OUT GORDONS EARS, OUR DOCTOR SAID THERE,WAS VERY LITTLE EAR WAX, THE HEARING AID, SHOULDN'T BE AFFECTED, AND THE EAR DIDN'T NEED CLEANING.

NOW WE ARE TRYING A NEW HEARING AID, {DIFFFERENT COMPANY} THEY ARE WORKING OUT WELL, BACKGROUND NOISE IS GONE. THIS NEW COMPANY WANTED TO SEE THE RESULTS OF GORDONS HEARING TEST. WE WENT TO ZOUNDS LAST WEEK, THE STORE WAS TO, BUSY TO HEAR WHAT WE WANTED, SO I WROTE OUR REQUEST , MADE A COPY FOR OURSOLVE, AND TURNED IT IN. WE WERE PROMISED THEY WOUD GET IT TO US FAST.

SO FAR NOTHING, CALLING, GET US NOWHERE.

WE ARE WANTING,OUR MONRY BACK. THESE COMPLAINTS HAVE BEEN GOING OON SINCE THE BEGINNING, SHOULD THESE NEW HEARING AIDS WORK OUT, WE WILL BE PAYING FOR THEM TOO

FRUSTERATED IN GLENDALE AZ.

GORDON DELZER 623 866 ****

Reason of review: Warranty issue.

Monetary Loss: $2000.

Preferred solution: Full refund.

Zounds Hearing Pros: Them till the new set.

Location: 10732 W Bell Rd, Sun City, AZ 85351, USA

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